Here are few tips on how SMEs can sustain its business(s).
* Knowing the wants and needs of customers should be of utmost importance for SMEs.
* Knowing the right words to use when communicating with your customers.
* As a small business owner, what value are you offering to customers. As it stands, value is only why a customer will buy from you and why that same customer will patronize you again.
* SMEs and customer relation should be intact. It shouldn’t end after a customer purchases a product. Stay in touch via newsletters, feedbacks etc.
